Introduction
In the first episode of How To Get There From Here 🎙️, we talked with Michael Mardahl about passkeys in Microsoft Entra ID – what they are, how they work, and how to get started with passwordless authentication.
This post isn’t just a follow-up to that episode. As Conditional Access policies become more complex and phishing-resistant authentication becomes a requirement, break glass accounts need to be configured correctly. An improperly configured emergency access account won’t help during an actual lockout scenario.
This post documents how to set up a break glass account with passkey (FIDO2) authentication from scratch. Microsoft recommends phishing-resistant MFA for emergency access accounts, and we’ll walk through the complete implementation in our own tenant.
Each step is covered, including TAP configuration, passkey registration, SSPR handling, and Conditional Access exclusions. The process follows Microsoft’s official guidance while showing the practical details you’ll encounter when building this yourself.
This walkthrough is a collaboration between Martin Bengtsson and Christian Frohn, documenting the implementation in our tenant.
So when your Conditional Access policies say “you can’t get there from here,” we’ll show you How To Get There From Here. 🔓








